Privacy Policy

Information We Collect

When you request an inspection, submit a contact form, or call our office, we may collect information such as your name, phone number, email address, property address, and a description of the roofing issue you’re reporting. If you browse our site, our hosting and analytics providers may automatically collect technical information such as your IP address, browser type, device type, and the pages you visit.

We do not knowingly collect information from children under 13, and this site is not directed at children.

How We Use It

We use the information you provide to respond to inspection and quote requests, schedule appointments, communicate about ongoing or completed work, and send invoices or estimates. We may also use contact information to follow up about a submitted request or, where you’ve agreed to it, to send appointment reminders and occasional service updates. As a matter of placeholder policy, this template states that we do not sell personal information to third parties — confirm this is accurate for the real business before publishing.

Security

We use reasonable administrative and technical safeguards intended to protect the information you provide, including restricting access to stored records and using providers that encrypt data in transit. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies & Analytics

This site may use cookies and similar technologies (such as local storage) to remember basic preferences and to understand how visitors use the site, including which pages are viewed and how long visitors stay. This information is generally aggregated and used to improve site performance and content. You can disable cookies in your browser settings, though some site features may not function correctly without them.

Third-Party Services

We rely on a small number of third-party service providers to operate this site and our business communications. Each provider only receives the information needed to perform its function on our behalf, and is bound by its own privacy and security practices:

• Supabase — used to store form submissions and related business records (such as inspection requests and contact details) in a secured database.
• Resend— used to deliver transactional emails, such as confirmation messages and notifications related to a request you’ve submitted.

We may also use standard web hosting and analytics infrastructure. We do not control the privacy practices of third-party sites linked from this site and encourage you to review their policies independently.

Data Retention

We retain information you submit for as long as reasonably necessary to fulfill the purpose it was collected for — including ongoing service, warranty, invoicing, and legal or tax recordkeeping obligations — after which it is deleted or de-identified on a periodic basis.

Your Rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop receiving marketing communications, by contacting us using the information below. Depending on where you live, you may have additional rights under applicable state privacy law. We will respond to verified requests within a reasonable time. We do not currently respond to browser “Do Not Track” signals, as no uniform standard for honoring them has been adopted.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal or operational reasons. The “Last updated” date above will reflect the most recent revision.

Contact

Questions about this policy or how your information is handled can be directed to Apex Roofing Co. at:

• Email: office@apexroofingco.com
• Phone: (214) 555-0142
• Mail: 1840 Commerce St, Dallas, TX 75201